FAQ

Contact us via email: thomaskart.ph@gmail.com or WhatsApp +66623492430
Specify information:
— Wedding venue (Phuket or other)
— Your names
— How many guests are planned for your wedding?
— Date of event
— What services do you need? (Photos and videos or one of these)

And we’ll send you a quote for our services right away

The editing time varies depending on when the wedding takes place. During the high season (January — August), the processing time can take up to 2 months, while in the low season it takes a month. Videos are typically edited within 2 months.

The number of photos varies depending on the number of hours worked, with an average of 60+ photos per hour. Videos range from 3 to 10 minutes in length, depending on the duration of the event.

To book a date, you can choose a package or a preliminary number of hours, and we will create an invoice with a 30% deposit. Once we receive the deposit, we will reserve your date.

After the deposit is paid, the final payment is due on the day of your event. Editing of photo and video files will begin from the date of final payment.

All files will be uploaded to the cloud, and we will provide you with a link to download all materials

Yes, you can create a Pinterest board or show us examples of what you like. We will do our best to incorporate your preferences into the photos and poses we use during the shoot.

No, we have our own unique style and vision for color. We prefer to work with natural colors and classic wedding photography and videography, as we believe that natural colors will always be in demand.

While we prefer to communicate via text to ensure we have all the necessary information documented, we can schedule a video call if necessary. Video calls are only available during morning hours (9-11 AM Thai time), as we typically work at weddings during other times.

A full wedding day typically lasts between 8 and 10 hours, including preparations, the ceremony, photo shooting, and the banquet.